1. Our Commitment to Accessibility

AAMEVOL Living Ltd is committed to making its website and communications as accessible and inclusive as reasonably possible.

We recognise that visitors have different needs, preferences and ways of accessing digital content.

Our objective is to reduce unnecessary barriers and provide practical assistance where required.

2. Accessibility Standards

We use the Web Content Accessibility Guidelines (WCAG) as a reference for improving website accessibility.

WCAG provides guidance covering four principles:

• Perceivable: Information should be presented in ways visitors can perceive.
• Operable: Website navigation and controls should be usable.
• Understandable: Content and interactions should be clear.
• Robust: Content should work with appropriate browsers and assistive technologies.

3. Using Our Website

We aim to support an accessible browsing experience through measures such as:

• Clear page headings and logical content organisation.
• Readable text and consistent navigation.
• Layouts that adapt to different screen sizes.
• Descriptive text for meaningful images where appropriate.
• Keyboard-accessible links and controls.
• Visible focus indicators.
• Reasonable support for browser zoom and text resizing.
• Clear labels and instructions for website forms.

The availability and effectiveness of these features may vary between pages and third-party website components.

4. Assistive Technologies

Visitors may use assistive technologies such as:

• Screen readers.
• Screen magnification software.
• Keyboard-only navigation.
• Voice recognition software.
• Browser accessibility settings.
• Device-level accessibility tools.

We aim to improve compatibility with commonly used technologies, but cannot guarantee that every website component will work perfectly with every combination of device, browser and assistive technology.

5. Known Accessibility Limitations

Some parts of the website may present accessibility difficulties, particularly where external technologies, embedded content or third-party plugins are involved.

Potential areas requiring review include:

• Third-party booking and contact forms.
• Embedded videos and multimedia content.
• Older PDF documents.
• Third-party widgets or social media content.
• Interactive features introduced by WordPress plugins.
• Images that require improved text alternatives.

This is a list of areas to assess, not a confirmed inventory of accessibility failures. Identified issues should be documented following an accessibility review.

6. Requesting Information in Another Format

If you cannot access information on our website, please contact us.

Depending on the information requested and what is reasonably practicable, we may be able to assist by providing:

• Information by email.
• A simpler written explanation.
• A telephone discussion.
• Accessible text-based information.
• Assistance with understanding service information.

Please tell us what information you need and your preferred way of receiving it.

Email: sn@aamevol-living.com

7. Reporting an Accessibility Problem

We welcome reports of accessibility difficulties encountered on our website.

If possible, please include:

• The page or feature affected.
• A description of the difficulty.
• The device or browser being used, if relevant.
• Any assistive technology involved, if you wish to share it.
• Your preferred way for us to respond.

You do not need to disclose a disability or medical diagnosis to report an issue.

We will review feedback and consider appropriate steps to address identified barriers.

8. Accessibility of Our Services

AAMEVOL Living provides non-regulated companionship, independent-living and lifestyle support services.

We recognise that clients may have different communication preferences and accessibility needs.

Where reasonably practicable, we aim to consider these needs when discussing services, arranging appointments and communicating information.

Any requested adjustments must remain within the scope of our non-regulated services and relevant safety arrangements.

AAMEVOL Living does not provide regulated personal care or clinical treatment through its non-regulated lifestyle services.

9. Reviewing & Improving Accessibility

We aim to consider accessibility as the website develops and new digital services are introduced.

Improvement activities may include:

• Reviewing navigation and page structure.
• Checking colour contrast and readability.
• Testing keyboard navigation.
• Reviewing image alternatives.
• Assessing website forms and interactive controls.
• Reviewing accessibility of downloadable documents.
• Addressing issues identified through visitor feedback.

Any future audit results and remediation commitments should be reflected accurately in this statement.

10. Contact Us About Accessibility

For accessibility questions, assistance or feedback, please contact:

AAMEVOL Living Ltd
Bedfordshire, United Kingdom
Email: sn@aamevol-living.com
Website: aamevol-living.com

We will aim to respond within a reasonable timeframe, taking account of the nature and urgency of the request.

11. Updates to This Statement

We may revise this Accessibility Statement as the website changes, accessibility testing is completed or improvements are introduced.

The publication date should be updated whenever a revised statement is issued.